Privacy Policy
Last updated: 2nd September 2026
1. Who we are
James Waters: Multidisciplinary Designer is a trading name of Envision 3D Limited, a company registered in England and Wales. In this notice, ‘we’, ‘us’ and ‘our’ refer to Envision 3D Limited.
Company number: 16869852
Registered office: Unit A, 82 James Carter Road, Mildenhall, Bury Saint Edmunds IP28 7DE
Envision 3D Limited is the data controller responsible for personal information processed through jamespwaters.com in connection with design enquiries and services.
For privacy enquiries, contact:
Email: james@jamespwaters.com
2. Personal information we may collect
Depending on how you interact with the website, we may collect:
- your name and contact details;
- your company or organisation;
- information contained in enquiries, emails and correspondence;
- project briefs, files, reference materials and other information you provide in connection with potential or existing work;
- contractual, invoicing and payment information;
- records relating to projects and services supplied;
- technical information generated when you use the website, such as IP address, browser information and device information;
- cookie and analytics information, where applicable.
We only collect information reasonably necessary for operating the website, responding to enquiries, supplying services and administering the business.
3. How we obtain your information
We may obtain information:
- directly from you;
- from your employer, organisation or representative;
- from a recruitment agency, client, contracting platform or other intermediary where relevant;
- through correspondence and project work;
- automatically through the website and its technical services.
4. How and why we use personal information
We may process personal information to:
Respond to enquiries
We use contact details and information you provide to answer questions, discuss potential projects and determine whether we can provide the requested services.
The lawful basis may be taking steps at your request before entering into a contract or our legitimate interests in responding to business enquiries.
Provide design services
Where Envision 3D Ltd is engaged to provide services through James Waters: Multidisciplinary Designer, we process information necessary to manage the engagement, communicate with you, produce the work, manage feedback and deliver the agreed services.
The lawful basis is normally performance of a contract or taking steps before entering into one.
Operate and administer the business
We may use information for project management, record keeping, invoicing, financial administration, security and managing business relationships.
The lawful basis may be our legitimate interests in operating and protecting the business or compliance with legal obligations.
Maintain financial and tax records
Certain information must be retained for accounting, company and tax purposes.
The lawful basis is compliance with legal obligations.
Website security and operation
Technical information may be processed where necessary to operate, maintain and secure the website.
The lawful basis may be legitimate interests or, for technologies strictly necessary to provide the website, the applicable provisions of the Privacy and Electronic Communications Regulations.
Analytics and non-essential cookies
Where analytics or other non-essential technologies are used, they will not be activated until the required consent has been obtained.
5. Who we may share information with
Where reasonably necessary, information may be shared with service providers supporting the operation of the business, including providers of:
- website hosting;
- email and communications;
- cloud storage;
- project and workflow management;
- payment or banking services;
- accounting and business administration;
- IT and security services.
Information may also be disclosed to professional advisers, government authorities, regulators or law-enforcement bodies where required by law or reasonably necessary to establish, exercise or defend legal rights.
We do not sell personal information.
6. International processing
Some technology and cloud-service providers may process information outside the United Kingdom.
Where personal information is transferred internationally, we take reasonable steps to ensure that an appropriate legal mechanism or safeguard is in place where required by UK data-protection law.
7. How long we keep information
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected.
As a general approach:
- unsuccessful or inactive enquiries may be retained for up to [24 MONTHS];
- project and client records may be retained for as long as reasonably necessary to manage the business relationship and any associated contractual or legal matters;
- company, accounting and tax records are retained for the period required by applicable law;
- information retained solely on the basis of consent will be reviewed when consent is withdrawn.
Information may be retained for longer where required by law or where reasonably necessary in connection with a legal claim or dispute.
8. Your rights
Depending on the circumstances, UK data-protection law may give you rights including the right to:
- ask for access to personal information held about you;
- ask for inaccurate information to be corrected;
- ask for information to be deleted;
- ask for processing to be restricted;
- object to certain processing;
- receive certain information in a portable format;
- withdraw consent where processing is based on consent.
These rights are not absolute and may be subject to legal exceptions.
To make a request, contact james@jamespwaters.com.
9. Complaints
If you have concerns about how your personal information has been handled, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data-protection regulator.
Information about making a complaint is available at ico.org.uk.
10. Changes to this notice
We may update this Privacy & Cookie Notice where our services, website technology or legal obligations change.
The current version will always be published on this page.
